I'm trying to download the ptr using the eso launcher so i can take part. Everytime it gets to 20% it says "Webget request failed" and stops downloading.
There's no issue with my connection. I'm running the launcher as administrator. I have the full game already on my computer so its not a software issue.
Any idea what i should do to get it working?
The part of launcher program where updates and installs are done is horribly written with respect to failure recovery. Hopefully some one there will fix it.
When you get the "WebGet Fails" or the even worse "Content Write Failed", it will eventually retry. The problem with the "Content Write Failed" message is that when it recovers from that it takes a step back and tries to download more, which does nothing but compound the problem.
It can take a day or two for the launcher to sort itself out, given the large amount of data, the slow download rate, and the fact that they redownload the same content over and over.
Of course, if they do a maintenance while the launcher is sorting itself out, you have to start all over again.
Fortunately, if it was able to install the latest patch, you can run eso.exe directly (on Windows) even when the launcher thinks your game is invalid. If you have the proper level installed already, the launcher is not really adding anything new, it is just downloading files to keep busy.
ESO Plus: No
My launcher stopped downloading at XY% giving me the error message: Webget request failed!
You might want to let the error sit for about 15 minutes, sometimes, the download will resume. Try to close the launcher and run as administrator when re-launching. if that doesn't help. To run as administrator, go to program files, right-click on launcher.exe and choose: "Run as Administrator".
If you have a desktop shortcut and try to open the launcher from there, try to run it directly from the program files. Sometimes malware causes the webGet to fail, so running an anti-virus program can fix this issue as well.
*Update:
Customers currently using Trend Micro protection software may need to to make sure there is an exception for The Elder Scrolls Online.
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Received the "Webget request failed" message toward the end of the download. All I had to do was add an exception to my norton antivirus and it fixed it.
January 2015My launcher stopped downloading at XY% giving me the error message: Webget request failed!
You might want to let the error sit for about 15 minutes, sometimes, the download will resume. Try to close the launcher and run as administrator when re-launching. if that doesn't help. To run as administrator, go to program files, right-click on launcher.exe and choose: "Run as Administrator".
If you have a desktop shortcut and try to open the launcher from there, try to run it directly from the program files. Sometimes malware causes the webGet to fail, so running an anti-virus program can fix this issue as well.
*Update:
Customers currently using Trend Micro protection software may need to to make sure there is an exception for The Elder Scrolls Online.
Opening ports •TCP / UDP Ports 24100 through 24131 •TCP / UDP Ports 24500 through 24507 •TCP / UDP Ports 24300 through 24331
on your router "as in port forwarding" will allow anyone on the Internet to exploit your computer on those ports.
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Port forwarding allows remote computers (for example, computers on the Internet) to connect to a specific computer or service within a private local-area network (LAN).
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The only reason to "forward a port" is if you are hosting a game, a website, a TeamSpeak server, etc. from one of your PCs / Servers.
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The way ESO is suppose to work: Your computer fires off ESO executable, in that executable it contacts ZOS login / patch server on one of the ports listed above, possibly on others. Now since your PC has initiated the opening of a port through your firewall/router it is now ok for traffic from ESO @ said IP address: port number to return traffic on that port.
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This is not a fix and ZOS should not be asking us to do it. Your asking to get hacked if you do. ZOS needs to spend some time and investigate this problem and come up with the proper fix.
